Applies advanced systems level technical expertise to resolve standard to complex systems level customer issues. Customer issues may be received by Support Centers through automated dial-homes, voice initiated technical calls from EMC Customers, Customer Engineers, or remote maintenance calls and Web Support Calls. Identifies and provides resolutions to a diverse range of complex technical problems. Develop and implement resolutions to identified problems, and follows standard practices and procedures. This is a critical role in a fast paced environment in which you will work with a team of top-notch Escalation Support engineers in EMC’s Disk Library for Mainframe group. Primary responsibilities include remote debugging of software and hardware issues with mainframe tape emulation products.
We are looking for an engineer to join our team responsible for developing and maintaining Linux drivers that support the FICON interface. FICON is a protocol that runs on top of Fibre Channel and is the interface used to connect the Disk Library for Mainframe (DLM) to the mainframe. DLm brings together technology from our Data Domain, VNX, Symmetrix and Mainframe development groups, to create a Mainframe Virtual Tape appliance.
You will be a contributing development engineer, and participate in product design, review, system integration, and validation. You will work in the Linux kernel and user space environments on a variety of high performance drivers and applications.
Provide Sustaining Engineering and Symmetrix Software Customer Operations support for EMC’s z/Series software products. Represent SSCO Mainframe Software Sustaining Engineering group in cross-functional Engineering meetings. Must be able to work independently, coordinate activities, and possess high initiative and strong problem solving skills. Must communicate well and interact effectively on highly technical topics with both technical and non-technical coworkers.
Job Description · Develops and implements SVPG (Symmetrix & Virtualization Products) Russia COE strategy · Develops Russia COE capabilities in line with SVPG strategy, works with SVPG VPs and directors on regular basis in order to create and implement development plans for Russia COE SVPG team. · Matrix manages teams (up to 40 people) and ensure effective team co-ordination and communication within the SVPG team and with other COE teams
Получена договоренность про бессрочный поиск людей уже имеющих солидный mainframe багаж за плечами, обязательный опыт системного администрирования и хорошее знание архитектуры z/OS, в идеале еще ассемблер. Пишите в любое время email@example.com, хоть через год. Если человек хороший, будем создавать вакансию.